Real-Time Grid Edge Communication

Interconnected Energy Management

In the modern energy landscape, effective communication between utilities and consumers is crucial, especially during outages, peak demand events, and the increasing integration of distributed energy resources. GENIUS Q AI, a revolutionary infrastructure technology and home energy management system, offers a solution that bridges the gap between utilities and prosumers with unprecedented real-time communication and control capabilities.

GENIUS Q AI empowers utilities with real-time visibility and control over networked GENIUS units across their service areas. By leveraging advanced filtering capabilities, GENIUS allows utilities to pinpoint and communicate with specific units based on •Substation Location, Transformer Identification or Unique Service Identifiers.

Through this granular targeting, utilities can efficiently address localized grid conditions and proactively manage their networks. GENIUS sends preprogrammed alerts, texts, emails, and even updates to the displays on GENIUS panels, ensuring that consumers are informed about grid conditions in real time. Whether it’s an upcoming peak demand event or an outage update, GENIUS keeps both utilities and homeowners connected.

Unlike traditional systems, GENIUS Q AI plays a vital role during grid restoration. Upon the re-energization of a grid segment, GENIUS sequentially energizes all connected loads, minimizing the surge in demand that can strain the grid. By restoring each load one at a time, GENIUS not only protects utility infrastructure but also ensures a smoother and faster return to normal operations for customers.

Enhancing the Utility-Customer Experience

GENIUS Q AI transforms the traditional outage management process, addressing longstanding challenges faced by utilities:

• Traditional Challenges: Utilities often rely on customers to report outages, leading to delays in detection and resolution. Call center overloads, manual data collation, and inaccurate or delayed communication exacerbate the issue, leaving customers frustrated and utilities with poor JD Power scores.

• GENIUS Advantage: GENIUS eliminates guesswork with real-time grid edge communication, enabling utilities to identify outages immediately and communicate directly with affected customers. By automating the alert process and integrating seamlessly with utility systems, GENIUS ensures accurate, timely, and meaningful interactions.

Traditional systems rely on outdated processes and infrastructure, leading to Delayed Outage Reporting – Customers often depend on utilities’ websites or social media for updates, which can be inaccurate or infrequent. Inadequate Restoration Coordination – Utilities manually coordinate restoration efforts, leading to inefficiencies and prolonged outages. Limited Consumer Engagement – Utilities often fail to provide proactive communication, eroding customer trust.

GENIUS Q AI, by contrast, provides Proactive Communication – Preprogrammed alerts and real-time updates keep consumers informed of grid conditions and restoration timelines without the need for manual intervention. Efficient Restoration – Sequential load energization prevents surges and ensures stability, helping utilities avoid additional outages during restoration. Enhanced Engagement – GENIUS supports Virtual Power Plant (VPP) integrations, empowering customers to participate actively in grid management by managing their energy resources proactively.

A Future of Interconnected Energy Management

GENIUS Q AI represents a transformative step in creating a “consumer’s grid” where utilities and prosumers collaborate to maintain grid stability and efficiency. By modernizing grid communication and management, GENIUS not only improves utility operations but also enhances the consumer experience, building trust and engagement during the energy transition.

In a world of rising energy demand, extreme weather events, and decentralized energy production, GENIUS Q AI is the essential infrastructure technology for ensuring safety, reliability, and sustainability at the grid edge.

Utilities